Full Service Auto Repair in Oconomowoc, WI

Offering a free car wash with every service!

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See what our customers are saying!

The quality of work is great, the mechanics do a very good job covering everything on vehicle, and customer service is top notch. They also hand wash your vehicle! Thanks sliv...

- Matthew W.

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I have trusted Silver Lake Auto to look after my car for over25 yrs

- Gert W.

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Go to Silver Lake Auto. Those are caring people!!

- Bob S.

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I've already recommended several customers.

- Laurie P.

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Excellent and thorough service....Great PR...

- Mike B.

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Best place around, always honest and straight forward about what your vehicle needs.
Matt and the whole crew treat you with respect, and are very understanding.
I real...

- Ken

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If I had any shop to chose from and even if Silver lake auto cost a little more for the service I would take my vehicle to silver lake auto as they stand behind the work they ...

- Ron

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I would brag about the stellar responsivness and outstanding customer service that we received at Silver Lake Auto, courtesy of Mike Kamine.

- Dennis R.

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Very pleasant staff. Great job, done on time

- John

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I was very pleased with the great service and the staff was very professional & friendly.

- Mike H.

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Just a little pricey but convenient and professional. Love the new complimentary Vac and wash service.

- Anonymous

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The service and communication was excellent, responsive and honest. My truck broke down while I was in Oconomowoc for medical appointment, and they took it in that same day, ...

- Al C.

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These guys are great! I go out of my way to continue to use their service because they are honest, reliable and reasonably priced.

- Anonymous

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Matt was extremely professional and I trust him.

- Mark F.

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Reliable and professional service at a fair price.

- Gary M.

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Silver Lake Auto Center is reliable. Mike Kamine provides honest and reliable advice.

- David M. K.

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I would definately refer you business and have already

- Bob

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It was my first visit and felt comfortable/confident about my entire visit. Will definitely return for further service. Would recommend you to my friends.

- Andy D.

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Exceptional

- Ron A.

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I would highly recommend that they take advantage of your shop. It's great.

- Pat C.

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My experience at Silver Lake was better than I expected. The phone call regarding needed repairs and the email showing pictures of what was talked about was more than I expect...

- Bill S.

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They did a great job and were able to get me in and out given the large amount of work needed within two days to meet my time committment of needing my Vehicle by close of bus...

- Bob L.

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They are always friendly and helpful. Waiting room is great and the guys give good advice and they don't pressure you to do anything, always leave it up to you. They te...

- Brenda

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The people at silver lake auto are knowledgeable, considerate, and fair. They are a family business and their customers end up feeling like an extension of that family! I wo...

- Karen L.

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Highly recommend for service and repairs! Exceptionally thorough and laymans details provided with full explanations for understanding of issues or future needs! Customer care...

- Amy B.

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Outstanding service! We have taken our 4 vehicles there and each time, Silver Lake Auto was able to correctly diagnose the issues and repair them.

- Bill B.

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Great service. All questions answered and concerns taken care of.

- Dick B.

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It' clean, neat and the staff is efficient and very knowledgable

- Anonymous

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I found the associates at Silver Lake Auto to be very friendly and helpful. The prices were fair and the parts and labor were available in a timely manner. I appreciated the u...

- Lisa G.

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Best service experience I ever had bringing in a car for service. The staff was quite friendly and helpful. After my visit an e-mail was sent to me showing photos of my brak...

- Jon K.

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On time always right

- Anonymous

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They have excellent workmanship and customer service. A pleasure to work with.

- Terry L.

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Honest and Kind

- Lisa

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Evaluation abilities and knowledge of what needs to be done to maintain my vehicle has been excellent and timely. I have 7 years and 185,000 miles on a Lexus RX350. I'm...

- Michael R. M.

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I appreciate they take the time to explain the issues that I have with my vehicle and what they recommend to resolve the issue. Also, Silver Lake stands behind it's work...

- Brian

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I would recommend them.

- Anonymous

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Outstanding

- Anonymous

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People were very friendly and fit me in although they had a full schedule.

- Per F.

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Good clean shop and good staff. Matt did a good job talking us through the work on my daughter's 2012 Honda.

- Paul J G.

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Service was fast and extremely friendly. Was really impressed by the service and everything that they did.

- Jeff S.

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We are new to the area so I have only used their services one time. However, the customer service was first rate. The service guys were very thorough with explanations and tim...

- Kathy H.

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Best place I've ever used.

- Jennifer

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Quality reliable service close to home. They even have a shuttle service.

- Anonymous

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Always friendly, informative and very accommodating! Excellent customer service and have never had an issue with their quality of work.

- Dawn

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Great to work with

- Larry S.

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exceptional attention to detail, very friendly and professional

- Anonymous

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Honest and fair.

- John T.

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Great employees who are honest, open and hard-working...added bonus is the nice waiting area and the car wash given after services are complete!

- Erica Z.

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Use their services. They are professionally competent, nad gracious in their ttrelationship with their clients./

- Gert W.

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Have always received great customer service at a fair price.

- Jim K.

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Super nice to work with, clean waiting area, upfront with pricing and fair (we checked part pricing on Napa online to verify).

- Erica Z.

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Best shop I've ever dealt with. Clear explanations, complete, timely and professional in all aspects. Thank you for the fine work.

- Greg U.

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Although finding and correcting the problem with the A/C on my Jeep took quite a bit longer than first expected, the folks at SLAC worked many long hours, corrected the proble...

- Steve B.

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of course good service manager

- Anonymous

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Outstanding! Will be bringing our other vehicles there.

- Anonymous

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I have been driving for almost 50 years and this is by far the best shop - from both a maintenance and customer service perspective - that I have ever experienced!

- Mark M B.

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Outstanding!! This was my first visit and certainly not the last. They went above and beyond!

- Curt D.

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They do a very efficient job. Also the cleanest shop I've seen.

- Jan M.

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I would recommend them

- Janet

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They are very efficient, price for tires are good, they answered all my questions. I have already told others what a great place Silver Lake Auto Center is.

- Chris B.

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Well above the norm...

- Joel P.

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Honest people. Good work. The rental cars are clean and are in good condition. You can't beat the customer service. This was not our first visit and will not be the last!

- C. M.

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I would, and have, told evryone that both quality of work and service are excellent! We will continue to have all of our vehicles serviced at Silver Lake Cuto Center.

- Tom H.

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Honest shop that does quality work and stands behind their repairs. Darren took great care of me and gave me a loaner until my repair was finished. All around excellent servi...

- Joel S.

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Prompt; keep customer informed; skilled; informed;

- Bob V.

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Top of the line techs, and great customer service. Biggest bonus is the cookies and courtesy cars.

- Anonymous

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They do things right

- Paul

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They show you the issue on computer screen, picture. No high pressure.

- Jeff W.

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I have used Silver Lake Auto (Hartland) on several occasions. Each time the quality of their work and the professionalism of their service have been excellent. Matt and his te...

- Andy C.

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Great place, professional, honest.

- Anonymous

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Very good value for car repairs. Even better customer service!

- David K.

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I always recommend Silver Lake Auto. The quality of service is excellent. The facilities are impeccable and I am always confident in the work. We have been going there for ...

- Anonymous

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Quality work at a fair price

- Anonymous

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The people at SLAC know their business, are thorough with the diagnostic and analysis work and get repairs made, so I can be on my way.

- Wayne A.

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Small town charm and courtesy. Excellent job with follow up and repairs. I would highly recommend

- Dave M.

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Excellent service very helpful
Competitive pricing

- Bill N.

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I recommend anyone who needs auto work to go here. Honest guys and great work

- Josie G.

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Very knowledgeable team.
Very impressed with the level of service.
The really stand behind there work.

- Nish P.

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I have referred others to take their cars to your facility. I appreciate the kind, straightforward approach, reasonable prices and fast service. Waiting area is clean, bright ...

- Ed M.

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I have been in connection with Silver Lake for man years and have never been disappointed with their outstanding service.

- Ron H.

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Try 'em, you'll like 'em!@

- Gert W.

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Try 'em, you'll like 'em!@

- Gert W.

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Yes - very knowledgable team. Was very technically capable to handle my complex auto issue.

- Nish

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Great customer service. Love the new kids area.
They did forget to give me a new sticker to remind me of the next oil change and I always forget that they turn off my l...

- Leanne

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I would highly recommend.

- Kathy

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I would absolutely recommend Silver Lake Hartland. You get in quickly; the work is done well, and the staff is fantastic. And don't forget the cookies!

- Diane W.

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Great prices and service.

- Chad T.

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Great service at a fair price.

- Edward R.

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Excellent work by excellent people.Outstanding value!

- Robert W.

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They were extremely nice, very informative, great reporting, quick and efficient. A good value for service performed.

- Jean C.

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I love the professional but friendly approach. I have been coming here for years for valid reasons...The team consistently provides a good product.

- Joseph B.

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Both quality of work and customer service were outstanding. It was easy to get an appointment and everyone I came in contact with were friendly and willing to assist.

- Mary P.

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Rob was a nice normal guy. He didn't make me feel like I was going to a typical car repair shop. Very accommodating.

- Jeremy

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Polite, professional, and reasonably priced!

- Steve B.

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Honest, professional. Highly recommended.

- Craig T.

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They fix your car at a reasonable cost, and in a timely manner.

- Anonymous

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Friendly, professional servce. I liked the way the work on my car was explained to me, I also appreciated knowing what future service on my car was needed, and explained in a ...

- Bonnie G.

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Very detailed on service procedure

- Rob D.

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I would highly recommend

- Anonymous

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If you switch to them, you'll be glad you did!!

- Gert W.

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Great service and very personable.

- D H.

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Great service and very personable.

- D H.

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good service, lets us know what is needed, and what needs to be done right away and what can wait

- Carol N.

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Honest; Helpful; Fair; Concerned; Competent; Kind

- David S.

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I would recommend highly. Very courteous staff, clean waiting area, love those cookies!

- Leslie A.

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very good customer service

- Jim A.

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Exceptional attention to detail. Friendly and professional.

- Doug B.

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My initial visit visit to the shop to purchase tires was positive and made me comfortable enough to allow then to work on my truck. The work completed on the front end of my v...

- Anonymous

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I have always been very satisfied with the work at Silver Lake Auto. Matt and the guys do good work.

- John V.

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I am extremely pleased with the care I have received. I have only been in the area a short time but am very pleased with how kind and willing Mike was to do what I asked about...

- Anonymous

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It was nice being able to get a loaner car from the shop while work was being done. I certainly was not expecting to spend over $3000 on repairs and wish I would have had the ...

- Kris M.

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Friendly, professional, thorough, fair, clean & efficient plus great cookies! Does it t get any better?

- Susie C.

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Excellent service, competatively priced, friendly, and honest

- Mark W.

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I greatly appreciate the continued exemplary service provided by your staff on all of my private and commercial vehicles. Keep up the good work. Thank you

- Kevin B.

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Friendly ,concerned about the upkeep of my car, very informative towards me about the performance of the car.

- Maryann M.

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Everyone is always professional and friendly at the shop. They always try to provide value for my dollar.

- Anonymous

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It is excellent. Above and beyond any experience I have ever had with an Auto Care Center. Its all about communication and Matt the service writer did a superb job. Our mechan...

- Jodee

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Andrew was very timely and responsive and kept me appraised of the repairs.

- Anonymous

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Very professional and great service!

- Amanda K.

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Exceptional Customer Service. Very accommodating.

- Rick E.

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Good phone and up front customer relations was courteous, caring, and professional. Service was competent, thorough, and quickly got the job done.

- Wayne A.

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Excellent service, good value.

- Tom H.

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Great service, nice waiting area, loaner car available when needed. They give your vehicle a through exam and let you know of upcoming problems then let you decide when to fix...

- Bonnie Von R.

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They are one of the best in lake country area

- Wally Z.

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They are very responsible and meticulous. I was very impressed that they would not OK my auto for pickup until it was taken for an extended test drive after upper engine, susp...

- Len R.

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Great service. You pay more but service is great.

- Mike D.

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The final bill is always for more than what you went there for.

- James W.

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Good service and completely honest.

- Jesse H.

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I have used your services for close to 20 years...maybe more. I like the fact that the staff has all service/repair records on their computer...they know me, and I know them. ...

- Gert W.

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Very professional, always keeps informed on what should be done, the condition of my vehicle, and estimates of projected cost for products or repairs. I think one of the thing...

- Ken N.

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Very professional, always keeps informed on what should be done, the condition of my vehicle, and estimates of projected cost for products or repairs

- Ken N.

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Very Friendly service, very professional staff. They really helped me out of jam recently when I was traveling in the Milwaukee area for business.

- Jim S.

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great auto center to work with customer service, excellant, service excellant, knowledgable.

- Linda U.

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Everyone I spoke with was knowledgeable and polite. All in all top notch service with a very clean facility.

- Kevin N.

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I always recommend your service to people in need of auto repairs. I have always been pleased with your work. Had Ted not gotten my car in right away for an unknown leak, my t...

- Lori Vande M.

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Qualify work at a fair price

- Gary M.

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I have had excellent service, I like their work and the waiting area, and the staff are very helpful and friendly. silver Lake Auto has been very good with emergency appointme...

- Susan M.

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Silver Lake employees are always polite and well-informed. They take the time to make sure that everything is in working order.

- Pat K.

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Customer service is great

- Anonymous

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Do Not Use Silver Lake Auto for ANY repairs. Over priced parts and they will get the seats in your car dirty. Part was $155 from Safro Toyota and $285 from Silver Lake. Both p...

- Tom H.

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Great service, always professional and they always give you the prices up front.

- Anonymous

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Excellent and efficient service. Good value. Detailed report both hard copy and online.

- Anonymous

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Silver Lake Auto Center is courteous, professional, and dedicated to exceeding customer expectations. They use premium parts with longer warranties & back their work with ...

- Steve C.

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Exceptional quality work and customer service. Top notch!

- Tom H.

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I recommend you folks to everyone I can

- Jeff S.

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Silver Lake Auto Center does a great job.

- Anonymous

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It was excellent! Everyone was incredibly friendly and helpful. They were really open about what was wrong with my car and recommended the best and cheapest direction to go.

- Timothy G.

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Silver Lake Auto is a shop I trust. Customer service is important to them.

- Debbie S.

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they are the best

- Anonymous

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This is a place were you get honest & fair work done on your vehicle! The staff is personable and helpful. I completely trust these guys!

- Anonymous

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I have recommended them to others. Each time has been great.

- Wayne S.

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Great staff and quality work at a fair price.

- Kurt W.

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I would tell them that this is a very detailed, professional and courteous facility. Matt at this location is a go to guy!

- Don M.

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Oil change was a little pricey at $38.00. About $10.00 more than typical.

- Scott

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Great work by trustworthy techs who're really concerned about you and your car.

- Allen. S.

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Very friendly, treated me very professionally with me only being 17, put everything in the prospective of safety, made me feel welcomed

- Maxine M.

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I would highly recommend this auto shop! I was driving through Wisconsin from Minneapolis to Chicago and I got into a car accident in Oconomowoc late in the afternoon on Chris...

- Jackie S.

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Andrew Smith is a friend and he helped me out. Also when I showed up, the guy was really friendly and profesional. I like being treated well as a customer. I felt very comfort...

- Jim H.

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The work is top of the line but Ted the service writer was not good, felt like he was trying to get as much money out of me as possible, to the point where he even called me b...

- Jordan F.

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Took 1 1/2 hours for routine oil change that I had appointment for. Way too long.

- Jack C.

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My car was finished on time even though extra services were required. I was kept informed about the service process every step of the way. No surprises when I picked up the ca...

- Dave S.

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Excelent service - both technical and personal Responsive and accommodating

- Anonymous

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Very Good! I have recommended Silver Lake to friends & family

- J. B.

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I had a repair under warranty and they fixed it same day. Super Customer Service.

- Jonathan D.

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Very good, I like the inspection reports with wear measurements and other info about the car's condition.

- Arlen M.

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They do good work! They get the work done on time and it is reasonably easy to get an appointment.

- Steve F.

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I would tell them that you give exceptional service.

- Roberta J.

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Quality work performed within a few minutes of the estimate. In the future, consider having Matt (or the person working the counter) to ask every customer if they need an emis...

- Steve C.

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They are very friendly, honest, helpful, and stand behind their work.

- Barbara H.

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Very professional and helpful, I felt like I could trust them.

- Kim W S.

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Thus far, all seems to be fine. Ted was very helpful and the service was promptly started and completed.

- Dawn G.

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Great place to get quality work.

- Gary M.

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Fast, friendly and they always get it right the first time. Thanks Silverlake

- Linda H.

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I have taken my car to Silver Lake Auto...for at least 20 yrs., and probably more! Those with whom I have dealt have always been courteous, and patiently answered any question...

- Gert W.

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I have always gotten good prompt service and felt like the result has been good.

- Steve F.

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Silver Lake Auto takes the time to explain the what, why, and when behind the repairs. Matt(Service Advisor) was outstanding from the time of my first call through the complet...

- Steve W.

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Est. took a little long but that's because they went through the whole car and found a few things that needed attention. No pressure sales tactic's. Good group of pe...

- Chris B.

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Extremely courteous staff. Explained all of the repair work in detail. Follow up was great. Loved the cookies on my road trip.

- Phil "flip" F.

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Really good, attentive, service --good phone contact with inspection call-back AND quality work--so far.

- Ruth J.

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Very happy, seemingly very fair.

- Bill W.

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Everyone is OUTSTANDING!!!! The shop is very clean! Wonderful customer service!!! Goes way above and beyond helping customers!!!! 😉

- Jenny B.

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That I had a good experience and that Silver Lake Auto is not the same business as the previous owner who had a horrible reputation for gouging customers.

- Gaston L.

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Good service at a competitive price

- Bill N.

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We have been very satisfied with the quality of work, and the customer service is excellent. The managers and staff and mechanics seem smart and friendly and happy. That'...

- Marilyn

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I talked to Andrew over the phone. Awesome customer service on the phone and when i picked up the vehicle.

- Paul M.

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Friendly,honest,sincere People you can trust

- Paul F.

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excellent work and keeps me informed of the work which needs to be done.

- Carol N.

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would highly reccomend them using silver lake, professional, couteous, prompt, friendly , knowlegeble

- Linda U.

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Try 'em out. Very friendly staff. Prompt service.

- Fred R.

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Very professional, and kept me informed of the repair progress.

- Dan F.

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Absolutely the best in the area. Love to work with Andy.

- Rgromme@sbcglobal.net

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They were great. Super friendly quick service. Highly recommend them.

- Kathleen

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I would highly recommend Silver Lake Auto Center

- Anonymous

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I would tell them of the excellent service and comfortable waiting area available - and the cookies.

- Dawn M.

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What I appreciated the most was your willingness to provide me with a second opinion and your staff's supportive manner as we worked on resolving the issues at hand. In a...

- Mary M.

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Excellent service, attractive waiting area, courteous personnel coupled to careful attention to possible concerns to be addressed or work done to insure safe and efficient dri...

- Anonymous

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Excellent and courteous service coupled to honest appraisal of potential problems to be addressed..

- Anonymous

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That you are very dependable, respond to emergencies well and have fairly good prices.

- Susan M.

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They are the best!!!!!!!!!

- Anonymous

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Outstanding. I was in a pinch and the crew at Hartland location hooked me up. Even got 3 delicious cookies on top of the excellent service. I live right across the street and ...

- Paul B.

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I have highly recommended Silver Lake Service to many people in the past and continue to do the same at any opportunity I am given.

- Ron H.

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This was my first visit to Silver Lake Auto Center...and, Wow...I was really impressed with the professional atmosphere and the professional, engaging approach of the staff!

- Brenda N.

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I would tell them that it is a top quality service center run with honesty and integrity. I would tell them about the excellent service I have always had during my purchase of...

- Jeff S.

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Great customer service, they check every detail and fix the problem(s)

- Tammy

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Very good! I was particularily pleased with the way you kept me informed about the progress of my repair

- Lisa H.

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Best. Most importantly, beyond expertise and quality work, is communication. I'm always given a detailed account of the problems, the options, the recommendations. All my...

- Bill S.

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Great customer service, definitely go to Silver Lake Auto!

- Anonymous

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I feel confident the techs and management are doing the best work for our vehicles. Great customer service, and they have cookies!

- Marilyn C.

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I delivered a '71 Chevelle in need of a tune up and related items to Mike in service. What I got back was nothing short of spectacular. The tune up was a complete perform...

- Robert B.

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Always excellent and always on time!

- Anonymous

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Great service and value.

- Wendy And Tom H.

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I received exactly what I asked for in timely fashion. I am a happy customer.

- Frank L.

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These guys are honest and really nice to work with. I've always had great service

- Anonymous

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I always highly recommend them to everyone

- Ron H.

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I was amazed with how courteous and efficient the staff were. I was in and out quickly and they were thorough in their explanations.

- Craig P.

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Fast accurate and on time

- Mark H J.

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I had gone to midas and was charged nearly $1000 in repairs and had left with a vehicle that seemed to be fixed. I got 2 miles down the road and experience the same problem as...

- Terry M.

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I would highly recommend your service, as I have done in the past. The staff is courteous, and responsive to my questions

- Anonymous

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I have already recommended this shop for service and tires. I purchased a set of tires recently and was more than pleased that I can have them rotated at no charge. I have als...

- Carol J.

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Who else may you trust

- Gary B.

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Straight forward advice on the issues. Made recommendations and explanations of service to be preformed. Friendly and responsive. I would recommend them for all levels of serv...

- Tom G.

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I really appreciated being informed about what was and was not needed immediately. Their use of technology really made the whole experience so much better than any other servi...

- Paul H.

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Managers and staff offer sincere and capable service for our vehicles. It's a nice local company that takes pride in their work, and pride in the longevity of its employe...

- M.collins

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They do a complete check on my vehicle and make recommendations and give me exact details which is helpful in determining when future work will be needed or if I can will do m...

- Todd H.

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Excellent work. Dependable. I can trust them.

- Allen S.

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Good work - your business is appreciated - you have a loaner car.

- Bonnie Von ".

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They are professional and prompt.

- Pat K.

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Great customer service and completely satisfied with the work done

- Pam D.

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Took my sons car in to have two new tires mounted, after having an alignment done. Tires were mounted and balanced at the appointment time, and quickly. At the end of our vi...

- Steve B.

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Exceeded my expectations. Dick

- Richard S.

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They do good work & you can trust them !!!

- James A.

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Very friendly staff who treats your car like their own. They answered all my questions and even provided photos via their new email quote system. I'm very happy with the ...

- Jeff C.

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Run,don't walk to this company! I have been - after every visit - beyond satisfied. I cannot imagine going anywhere else for service on my (elderly) vehicle. These guys a...

- Pat R.

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Excellent customer service! And really appreciate the home pick up option.

- Lisa L.

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They are honest and helpful. Informative on the status of your car needs but not pushy.

- Cynthia R.

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Excellent care! Great people!

- Anonymous

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Andrew is a true professional. My car was taken in as scheduled and the work was completed right on time.

- Gary M.

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Top Notch Professional Shop

- Steve E.

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good cusomter service, expert advise, timely great to work with

- Linda U.

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My check engine light came on after I had a repair done on my car. I took it back to SLA thinking it might be related to the repair that was just done. I was related and SLA r...

- John R.

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See recent survey completion. I had to return my car after service due to an engine light appearing 30 seconds down the road from the shop. After leaving the car overnight it ...

- Russ K.

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Service quality and overall customer experience is very high. Cost is also high. In experience, SLAC not as willing as other shops to offer free services (e.g., make an invest...

- Russell K.

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Good work at a fair price.

- Anonymous

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Great service! They even sometimes hand out cookies if they are available when you check out. It would be nice, it they washed your car for you for that "little bit of ex...

- Joel

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They did a really good job of fitting me in a hurry when I found a problem.

- Steve F.

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Timely with reasonable prices.

- Dale D. D.

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Customer service was very good...quality of work remains to be seen for me. Cost of parts seem extremely high (2X) after calling around & getting quotes.

- John N.

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I was disappointed in the quality of work performed detailing my truck. I would think for having my truck there from 7am-4p I would have picked up a cleaner truck. I expected ...

- Lisa D.

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Andrew is outstanding in explaining how long it will take to have your car serviced, what was done and what needs to be done in the future. He is honest, down to earth and a g...

- Mary L.

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The service by Ted and the receptionist were great. The Service by the Detailer was ABSOLUTELY TERRIBLE. My 12 year old could've detailed the interior better. Highly Diss...

- Bryan B.

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Clean, courteous, friendly and knowledgeable

- James K.

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I am very glad I switched servicing my cars to Silver Lake Auto Center. Everyone is always friendly and helpful. I feel like I'm getting the best service I can at a fair ...

- Debbie S.

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It;s the best I've ever had.

- Lois A.

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Would definitely recommend Silver Lake Auto. Fast service, customer friendly.

- Susan M.

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The service was outstanding. They took the time to explain a situation I was concerned with and showed me in my car how to "fix" it.

- Colleen L.

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Work is excellent great advice on actual needs

- Rick C.

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Good work at a fair price.

- Bruce M.

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"Don't waste your time trying other places! You get excellent service from excellent staff and employees."

- James K.

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Very trustworthy, very complete and thorough.

- John R.

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Advice and services are of the highest quality. I trust them.

- Allen S.

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Price was in line with other shops and for tires seemed lower than any in the area. Service was fast and friendly. Would go back and recommend to other people.

- Bob P.

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Yes; I was very pleased. The waiting area is clean and well lit for easy reading, etc. The TV is also available but was on low so it was still easy to read without being distu...

- Carol J.

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honest and friendly. you guys do what you say you will and when you say it will be done. IF there are any changes it doesn't come as a surprise. totally trust you with my...

- Steve K.

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I was charged $250 MORE for the same exhaust work on my Saab than what a dealer would have charged me. Dealer quoted me $450 for same repair that Silver Lake charged me $705 f...

- Jody

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Great customer service & quality repair.

- Deborah L.

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Dependable, quality, friendly service.

- James F.

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They have freindly employees that seem to care and are not pushy. Work was done as asked for.

- Todd H.

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Great work at a fair price.

- Anonymous

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That my experience was good and that I will go back for non-warranty service

- Steve F.

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I would tell them (and will tell them) to never go to silver lake auto. I got my car inspected because of a check engine light and spent $190, while Labelle Automotive would h...

- Brendan C.

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We felt we were being overcharged so we checked prices after we left with other places and realized it was very true. What we were charged was a lot more than other shops! We ...

- Matt J.

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Scheduling a convenient appointment for service at Silver Lake Auto Center Hartland is easy, and the service staff are friendly and efficient.

- Kathi V.

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It is always efficient

- Donna T.

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I've been told that I overpay by going here (by an ex employee) but I don't know where else to go because it's just convient for me. And I don't know any b...

- Carri T.

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Outstanding explanation of needed service and flexible suggestions to help me plan for serive on my vehicle.

- Michael H.

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I would tell them the shop was clean, the show room tidy and comfortable and the service manager was friendly and informative. I would also say that the service manager went o...

- Kent P T.

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Silver Lake Auto Center cares about more than just your car, they care about YOU!

- David B.

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I would say it was professional. Kept my appointment time, gave me feed back in the time frame they said they would. There were a few issues they didn't find until after ...

- Drew D.

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Greatly appreciate the exemplary service provided by your shop and its staff. I have been a customer for the past ten years and will continue to use/recommend your service. Th...

- Kevin B.

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Very positive experience. They were professional, efficient, and thourough.

- Anonymous

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They have great customer service and are always great about accommodating my needs.

- Robert C.

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Good service at fair prices.

- Mike G.

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Mechanics skipped basic diagnostic steps after my engine seized up in the extreme cold and declared the engine needed to be replaced at a cost of over $9,000. The vehicle was ...

- Jeff M.

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Appointments are easily made at convenient times. Service advisors and techs are courteous and explain their findings and the work they complete in understandable terms.

- Kathi V.

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Silver lake stands behind their work 100%. I had an issue related to my repair, and they totally took care of it. I will not hesitate to take my car back in the future, and I ...

- Chad P.

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The quality of work and people were excellent. I had a great time while waiting for my tires to be done.

- Al Z.

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Even though they were busy they still got me in and the service was good! Thanks for your help and the cookies. We own our own business and taking care of people because that ...

- Neil S.

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They do not listen to instructions. I asked for 2 new FRONT tires over the phone. I dropped my car off over night and picked it up the next day after hours and they put the ti...

- Rob H.

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I want to make a comment and this is the only place where that is possible on this form - based on the work done, should my steering wheel be shaking? It was not doing that be...

- Kathy C.

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I would recommend Silver Lake Auto...quality, timely service...friendly people

- Michael R. M.

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Service performed was good. I had the original Goodyear tires replaced under warranty. My adviser had trouble obtaining my credit amount from Goodyear until I called the OEM m...

- Craig L.

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Over all I was satisfied. However, I made an appointment a week ahead of time for two tires. Arrived @ 7:00, was told at 8:30 that the wrong tires were ordered. Was told it wo...

- Ron E.

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The best repair shop ever. I have been to others and thus is the best place in my 30 years of being adult responsible for the family vehicles.

- Andy K.

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Check them out! Great service and competitive prices. They do well with both current and our collector cars.

- Shuttleworth

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Great! Have always been happy with your service.

- Steve R.

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I would tell them that Silver Lake is a first class repair facility that treats you like family.

- T M.

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Go see Darren in North Lake and he will take care of the problem

- Genesis Construction M.

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I scheduled a repair that was recommended a week earlier. I am GRATEFUL that the service person re-evaluated the 'problem' and determined that the significant work w...

- Bob V.

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They are great and very helpful. Honest!!!

- Josie G.

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Great service, nice people, trustworthy

- Karen D.

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Efficient. Friendly customer service.

- Anonymous

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Unfortunately I would have to tell them that this experience has made me lose confidence in their service.

- Laura S.

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I would not hesitate to recommend Silver Lake Auto. Darrin is very nice to work with. I have been very pleased with the quality of work performed on my 2010 Cube and 1974 Dodg...

- Luanne C.

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SLAC stands behind their Tire Price Match Guarantee! Had a scheduled appointment and took a little longer than expected, 2 hours for 4 new tires and a complimentary alignment ...

- Gerry G.

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I would tell them that so far I have been very satisifed

- Steve F.

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Your one stop for honest, quality service that is there to backup what they install/repair!

- David K L.

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Top notch-always. Polite, positive, knowledgeable staff.

- Jeff S.

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I would tell them that Silver Lake Auto was very good at doing the repairs needed and they didn't pressure me to do other unnecessary repairs. I appreciate that so much!!...

- Barbara L.

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Great advice about upcoming service and suggested options.

- Douglas H F.

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I would say you are very friendly and honest. The service was great.

- Josie G.

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My repair was minor, but was done quickly and same day as request. Would recommend to others and would come back.

- Jill S.

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Considerate, kind, helpful and honest

- Derek F.

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care taken of your car. quality work. Fair prices.

- Jeff S.

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I have rarely had a problem with my service at Silver Lake Auto Center and when I have had a problem, it was dealt with immediately and rectified fully as soon as I brought th...

- David B.

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The staff are extremely courteous and helpful.

- Holly S.

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I always go there.

- Bill K.

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Wonderful care, concern, and quality service!

- Lisa M.

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I would say that they did an excellent and professional job.

- Raquel R.

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I would tell them the quality was excellent

- Judith S.

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I have reccommened Silverlake Auto to a number of people (about 10) all of which resulted in a purchase, and happy customers. I think I deserve 3 cookees.

- Jeff S.

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timely,friendly, very informative regarding the repairs

- David L.

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An auto repair shop that can be trusted, excellent customer service and great chocolate chip cookies!

- Lee G.

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Give it a try.

- Andy M.

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great place to get your car repaired from people who have true integrity.

- Gary M.

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Good work at a fair price.

- Bruce M.

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Excellent service, reliable, trustworthy.

- Jim H.

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Great service, Great prices. 100% satisfied

- Anonymous

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So far my experience has been positive. I felt like the tires I received were a bit on the expensive side but that may have been because I bought Michelin Tires. I will not kn...

- Steve F.

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Very nice and knowledgeable, low pressure sales, convenient location, and from what I can tell so far- excellent work on my brakes. What more can one ask for? I am new to town...

- Carla C.

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That they do great work in not that much time. They also inform the costumer well and talk to you, not down to you. I was very pleased with how they told me how it was. Overal...

- Anonymous

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Quality has gone down, customer service is great.

- Chris A.

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Team is very knowledgeable, professional and friendly.

- Mary L.

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I would urge them to go to Silver Lake before trying all others.

- James K.

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The staff was courteous, went beyond expectations (gave me alternatives I hadn't considered), and demonstrated strong product knowledge. Scheduling service time was easy,...

- Debra C.

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They were great. They clearly explained what needed repairs, whether the repairs were immediately needed or could wait awhile, and how much the repairs would cost.

- Cindy K.

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Good people doing high quality work. It is a major stress reducer to know the team will take care of your car ensuring it's well maintained, safe to drive and reliable. M...

- Jim H.

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have been very happy with silverlake and have been a regular customer for 4.5 years

- Phil H.

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Silver Lake does good work and is a trustworthy company to deal with. The only downside I see is that they are more costly than some other shops I've dealt with for repai...

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I found Silver Lake Auto Center on a recommendation from my sister. She was so right in recommending the service here. Thanks.

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I appreciate your honesty and common sense/practical suggestions. I have recommended you to several people.

- Scott M.

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Took my car in to be detailed after a long summer of abuse inside and out along with a tire rotation. My car was immaculate when I picked it up and was informed they found an ...

- Hank H.

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Another outstanding service appointment at Silver Lake Auto. Brakes, rotors, tire rotation, oil change...they take care of my car like it s one of their own! I continually rec...

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Very Friendly and Dependable Service I will continue to drive 30 minutes to have my car serviced at Silver Lake because I know that I can trust them and the service that they ...

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Silver Lake takes vehicle service comfort to the next level. I confidently take my vehicles there for all service issues (regular maintenance to problems). The entire staff is...

- Sue K.

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Appreciate the loaner vehicle very much. Returned the loaner with more gas than it started with. I still have a service light on m BMW, but can live with it. Thank you for the...

- Abby & Kent L.

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I've been a longtime customer of Silver Lake Auto- they are so professional and polite, and as a single woman, I love how they take time to explain things to me and let m...

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Service was performed efficiently and professionally. Got me in and out on time. Only issue was the tire and not being notified about it! The car ran great to and from Florida...

- Jeff W.

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Silver Lake Auto has always worked hard to make sure we were happy as clients AND they work tirelessly to make sure our vehicles are maintained in top condition.

- Doug & Sheri F.

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Another outstanding service appointment at Silver Lake Auto. They take care of my car like it's one of their own! I continually recommend Silver Lake to friends even if t...

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Work done in a timely manner. All problems discussed no pressure to repair items just good advice!

- Jeff W.

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We have been taking vehicles to Silver Lake Auto for years and have always had great service. They are always willing to talk about and explain any service that needs to be do...

- David P.

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Fast service, they explain everything to you, and work with you so you know how to take care of your car better.

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Love how you take care of my car. I appreciated the quick response to get my vehicle ready for my vacation. It made the trip worry free!

- Jeff W.

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Appreciated the honest diagnostic and indication that the work may be covered under warranty still. It was! This is one of the reasons we come back for service on all our cars...

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Had a problem with the original replacement part from the supplier, but when the problem was detected, it was immediately fixed to our satisfaction at no cost to us. Great wor...

- Dave & Janet B.

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Thorough and knowledgeable. Silver Lake's mechanics are top notch professionals and their diagnostics are state of the art. Your car will be fixed properly the first time...

- Greg W.

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I was very pleased with the communication that Mike and I had. He updated me throughout the work.

- Ron W.

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I'm usually skeptical of repair services for many things (not just cars), but I was walked through every step of the process and assured by staff that they did everything...

- Brittany S.

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I went out to the garage and could not start my Suburban. My neighbor thought it was the battery and after a quick electric start suggested Silver Lake Auto for quick, dependa...

- Elaine H.

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They are a comprehensice, high quality, service center with great customer service. They present all the options and help the customer determine the appropriate solution.

- Ryan E.

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Exceptional service. Did what was necessary without trying to sell me on other services or tires.

- Roger M.

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I have been a customer for 25 years and think the service and staff are great.

- Sandy P.

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I have referred several customers that now to business with you. ASt least 3 or 4 at this point. I have become a regular because of the price, the service and the care you tak...

- Jeff S.

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Excellent work, great and honest customer service, helpful to explain all of the repairs that are needed and offering the repairs to fit your budget and are preformed in a tim...

- Bill K.

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I value excellent service and I would tell others that the service Silver Lake Auto was outstanding. I was impressed by the professionalism and congeniality of your staff. The...

- Roger M.

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I liked the fact that they called me twice to ask if I would like to get the OK for repairs not originally discussed. Nobody likes being surprised by unexpected charges.

- Anonymous

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you can trust them very dpendable

- G B.

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Exceptional!

- Sue K.

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I would say that you get a detailed and fair explanation of your options. which is very important to make a proper decision.

- Jerry S.

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Oconomowoc Car Experts

Since 1973, Silver Lake Auto Center has offered the absolute best in Oconomowoc auto repair and maintenance services. Over the years we have maintained our values for performing quality work and outstanding customer service. As a NAPA Auto Care Center, our ASE Certified technicians are committed to providing your vehicle with superior service. Our team uses the latest diagnostic equipment and tools to perform work on all foreign and domestic vehicle makes and models. We even back every services with a 3 year/36,000 mile warranty, so you can be confident in the quality of our work.

Customer Care

Our goal is to take great care of both you and your vehicle during its service. That’s why why provide an internet bar, free WiFi, and freshly baked cookies each time you visit our Oconomowoc auto repair shop. Many customers also take advantage of our local courtesy shuttle service and loaner cars to either get back to work or run errands locally. We understand auto repair for your vehicle is an investment, so we accept financing to help manage expenses, ask us how. From auto tune ups to bigger engine work, we have you covered! Make an appointment today and you’ll see why we have been the choice Oconomowoc auto repair shop for over 40 years!

Our Auto Services Include:

Standard Maintenance Services

  • Factory Scheduled Maintenance
  • 30/60/90/120 Mile Services
  • DMV Certified Vehicle Inspection & Repairs
  • State Emission Inspections & Repairs
  • Computer Diagnostics
  • Oil Changes
  • Tune Ups
  • Filter Replacements
  • Safety & Emissions Inspections
  • Windshield Wiper Blades
  • Fluid Services
  • Trip Inspections
  • Maintenance Inspections
  • Check Engine Light Diagnostics & Repair
  • Brake Repair & Antilock Braking System (ABS) Repair
  • Shocks & Struts Repair
  • Chassis & Suspension Repair
  • Suspension & Steering Repair

Transmission

  • Transmission Repair & Service
  • Transmission Replacement
  • Driveline Repair & Maintenance
  • Axle Repair & Replacement
  • Clutch Repair & Replacement
  • Transmission Fluid Service
  • Flywheel Repair & Replacement
  • Driveshaft & U-Joint Repair
  • Transmission Flush
  • Differential Diagnosis
  • Differential Rebuild & Service

Engine Services

  • Engine Repair
  • Engine Replacement
  • Engine Performance Check
  • Belt Replacement
  • Hose Replacement
  • Cooling System Repair
  • Radiator Repair & Replacement
  • Water Pump Repair & Replacement
  • Drivability Diagnostics & Repair
  • Fuel Injection Repair & Service
  • Fuel System Repair & Maintenance
  • Ignition System Repair & Maintenance

Tire Services

  • Tire Sales
  • Tire Installations
  • Tire Rotation
  • Tire Balancing
  • Tire Replacement
  • Wheel Alignment
  • Tire Air Pressure Checks
  • Tire Pressure Monitoring System (TPMS) Repair & Service

Heating & Air Conditioner Repair

  • Heating & Cooling System Diagnostics
  • Auto Air Conditioning Repair & Service
  • Heating System Repair & Service
  • Belt Repair & Replacement
  • Compressor Repair & Replacement
  • Evaporator Repair & Replacement
  • Refrigerant Replacement

Fleet Services

  • Factory Scheduled Maintenance
  • Preventative Maintenance (PM)
  • Semi & Commercial Truck Repair & Maintenance
  • Pre-Purchase Inspections
  • DOT Inspections
  • State Inspections
  • Fleet Accounts

Auto Electrical Services

  • Electrical System Diagnostics & Repair
  • Alternator Repair & Replacement
  • Starter Repair & Replacement
  • Windshield Wiper Repair
  • Power Lock Repair
  • Power Antenna Repair
  • Power Steering Repair
  • Power Window Repair
  • Power Accessory Repair
  • Light Repair & Bulb Replacements

Exhaust Services

  • Exhaust Repair & Replacement
  • Muffler Repair & Replacement
  • Tailpipe Repair & Replacement
  • Catalytic Converter Repair
  • Exhaust Manifold Repair
  • Custom Exhaust Fabrication
  • Exhaust Upgrades

Hybrid Services

  • Factory Scheduled Maintenance
  • State of Health Battery Testing & Conditioning
  • High Voltage Battery Testing & Conditioning
  • High Voltage Cable Inspection & Repair
  • Brake System Repair & Maintenance
  • Transmission Fluid Flush
  • Heating & Cooling System Repair